BEAUTY INSIDERS RECEIVE FREE SHIPPING, MEMBER EXCLUSIVE DISCOUNTS & MORE!
FREQUENTLY ASKED QUESTIONS
WHAT IS A BEAUTY INSIDER?
When you join the Lorde + Belle on our Subscribe + Save program you become a Beauty Insider. As a Beauty Insider, you'll save 15% on all product purchases.
WHAT IS THE BEAUTY INSIDER PROGRAM?
The Beauty Insider Program is a subscription program that rewards members with product discounts, free shipping on orders of $100 or more, as well as a complimentary gifts for your 2, 4, 6, and 12 orders. You can enroll in the Beauty Insider Program by setting up a Subscribe + Save order at no cost to you! Cancel anytime.
HOW DO I ENROLL IN THE BEAUTY INSIDER PROGRAM?
You may enroll in the Beauty Insider program through a Lorde + Belle Brand Partner’s personal website or through the Lorde + Belle website at the time of checkout by setting up a Subscribe + Save order. Your initial order must total a minimum of $100 to receive 15% off your first order and free shipping. You’ll be asked to provide the required enrollment information, including a valid credit card.
IF I’M CURRENTLY A LORDE + BELLE CUSTOMER, HOW DO I UPGRADE TO A BEAUTY INSIDER?
If you are an existing customer and would like to upgrade to a Beauty Insider, you can upgrade your account at any time by setting up a Subscribe + Save order. If you have questions or need assistance, please reach out to us at firstname.lastname@example.org
WHAT ARE THE BENEFITS OF THE BEAUTY INSIDER PROGRAM?
Enjoy 15% off all orders, free shipping on all orders over $100, and earn FREE products for consistent orders. You'll earn a free gift on your 2, 4, 6, and 12th orders! We’ll also send you a complimentary birthday gift!
HOW DO I MANAGE MY BEAUTY INSIDER ACCOUNT?
As a Beauty Insider, you will be identified by your email address and the password you selected when you enrolled in the Beauty Insider Program. Upon entering the Lorde + Belle website or your Brand Partner’s Personal Website, you must log in to identify yourself as a Beauty Insider inorder to view and access your account, which allows you to update your subscription order, billing or other information on file with Lorde + Belle.
CAN I CHANGE THE DATE OF MY SUBSCRIPTION?
You may change your subscription order or shipment date up to three days prior to scheduled shipment by logging in to your Beauty Insider account.
DO I HAVE TO RECEIVE THE SAME PRODUCTS EVERY SHIPMENT?
You can change the products in your shipment by simply logging into your Beauty Insider account and updating your Beauty Insider cart details.
IS THERE A LIMIT TO HOW MANY BEAUTY INSIDER ORDERS I CAN PLACE IN ONE MONTH?
You may place as many Beauty Insider orders as you would like during a single month.
WHAT HAPPENS IF MY PAYMENT METHOD IS DECLINED?
You will receive an email from our Customer Support team letting you know we weren’t able to process your order. You’ll be asked to update your billing information by logging into your Beauty Insider account and your order will be re-processed.
HOW DO I CANCEL MY BEAUTY INSIDER MEMBERSHIP?
Simply cancel your subscription order by logging in to your account to cancel your Beauty Insider membership. Canceling your membership discontinues your benefits of the program.
WHAT IS THE COST TO JOIN AS A BEAUTY INSIDER?
It is FREE to join as a Beauty Insider!.
WHAT IF I HAVE ADDITIONAL QUESTIONS ABOUT THE BEAUTY INSIDER PROGRAM?